Glpi
Description
GLPI is a Free Asset and IT Management Software package that provides ITIL Service Desk features, licenses tracking, and software auditing. It offers a comprehensive range of functionalities, making it a powerful tool for managing and maintaining IT infrastructure. With features such as Service Asset and Configuration Management, Request Fulfillment, Incident and Problem Management, Change Management, Knowledge Management, and more, GLPI helps organizations streamline their IT processes and improve service quality. The application supports various plugins, allowing users to extend its functionality and adapt it to their specific needs. GLPI is an open-source alternative to proprietary IT management software and provides users with the freedom to customize and modify the software according to their requirements.
Key Features
- Service Asset and Configuration Management (SACM): GLPI manages IT assets and configurations, keeping track of computers, peripherals, network printers, and their associated components. It provides dynamic inventory management for an up-to-date configuration database.
- Request Fulfillment: GLPI streamlines the fulfillment of service requests, incidents, and problems, ensuring prompt and efficient handling of user requests.
- Incident and Problem Management: GLPI supports ITIL's Incident Management and Problem Management processes, enabling efficient issue resolution and preventive measures.
- Change Management: GLPI facilitates controlled and standardized change management processes, minimizing disruptions and risks in the IT environment.
- Knowledge Management: GLPI includes a knowledge base and FAQ support, allowing users to capture, store, and share valuable information and solutions.
- Contract Management: GLPI offers comprehensive contract management capabilities, aligning with ITIL's Supplier Management process.
- Financial Management for IT Services: GLPI assists in managing financial information related to IT services, optimizing spending and investments.
- Asset Reservation: GLPI provides asset reservation functionality, allocating IT resources based on demand.
- Data Center Infrastructure Management (DCIM): GLPI includes features for managing data center infrastructure, enhancing control over critical assets.
- Software and License Management: GLPI offers functionality for managing software and licenses, ensuring compliance and cost control.
- Impact Analysis: GLPI supports impact analysis, helping assess the consequences of changes or incidents on IT services.
- Service Catalog (with SLM): GLPI includes service catalog features, allowing you to define and manage available services.
- Entity Separation: GLPI offers entity separation features, enabling distinct management of different organizational units or entities.
- Project Management: GLPI supports project management, tracking and organizing projects and associated tasks.
- Intervention Planning: GLPI provides intervention planning capabilities for scheduling and managing on-site interventions.
Pricing
- Infrastructure Cost Only: Our pricing structure focuses solely on infrastructure costs, with the software provided free of charge. view pricing
- Up to 90% Cheaper than Commercial Apps: Enjoy significant savings with our platform, offering costs that can be up to 90% lower than traditional commercial applications.
- Non-Linear Scaling: Unlike many solutions, our pricing doesn't scale linearly with the number of users, providing cost efficiency even as your user base grows.
Semut Advantage
Support
Kindly note that we do not offer support for modifying the
open-source applications utilized in our platform. This is an
open-source application, and any feature additions or removals
should be directed to the community.
Frequently Asked Questions
Why bother with complicated installation processes when we have facilitated an effortless setup for you? Our platform already features a ready-to-launch app. All you need to do is click on 'install', and you're done! You can easily get started with our app with just one simple click.
Why go through the hassle of self-hosting when we already offer a ready-to-use app on our platform? All it takes is one click to install and voila, you're all set! You can easily launch the app with a single click, making your work far simpler
GLPI serves as an open-source alternative to proprietary IT management software packages.
